The City of Bettendorf

  • Library Manager

    Job ID
    Full-Time, 40 Hours per Week
    USD $63,025.00/Yr.
    USD $100,941.00/Yr.
  • Overview

    Library Logo


    Under general supervision of the Library Director, and in accordance with established procedures and policies, is responsible for planning and supervising staff activities and public services for an assigned library public service area (division): Information Services.


    Serves as primary designee charged with the development, management, and oversight of day-to-day activities within assigned division, including but not limited to primary responsibilities and duties as follows: budget and expenditures; personnel and volunteers; public programs and services (in-house and outreach), selection, maintenance and organization of library materials and resources; inventory and maintenance of division equipment and supplies; promotion and publicity. Oversees division interface with the library’s automated integrated library system (ILS), catalog, and databases, as applicable. Assists Library Director in the development of library policy, procedure, strategic planning, represents the library and city within the community, and other duties as assigned.


    • Develops and recommends plans and goals for assigned service area (division) under broad direction of library administration. Develops, facilitates, evaluates and promotes division activities in accordance with library policies and procedures, library/city strategic plan(s), state accreditation standards, and community demand.
    • Fosters excellent customer service and provision of public library services within the library and community.
    • Acts as management-level designee in library/city hiring process for assigned division, under broad oversight of library administration. Coordinates and evaluates schedules, assignments, and performance of division staff and volunteers. Initiates coaching or remedial action as required.
    • Acts as management-level designee in development and maintenance of the Library’s collection of materials and information resources for assigned division service area(s).
    • Acts as management-level designee in maintenance of equipment and supplies for assigned division. Maintains division equipment, inventory of division supplies, and provides recommendation for purchase to management and administration.
    • Develops, recommends, implements, and enforces library/city policies and procedures.
    • Develops and facilitates financial resources and budget guidelines for assigned service area(s); evaluates and advocates for division needs and expenditures; reconciles invoices and billing processes; facilitates contracts for approval; writes grants and/or requests funding to support division needs.
    • Prepares statistical and narrative reports of some complexity for management team and administration.
    • Works with library consortium as library committee representative, as approved or assigned.
    • Works with city and community organizations to further the Library’s mission and
      promote library services within the community.
    • Performs other related job responsibilities, as required or assigned.
    • Serves as the primary resource in the management of library service area(s) as assigned:
      • Information Services Area:
        • Oversees development of adult/information services and programming.
        • Oversees selection and maintenance of adult collection of materials and Library’s digital resources collection(s), in a variety of formats for an audience reading level typical of users 18 yrs. of age and older. Manages Library’s interlibrary loan process.
        • Oversees division reference and readers’ advisory services.
        • Oversees division’s outreach services and directly supervises the Library’s
          Outreach/Volunteer programs.
        • Under the broad direction of the Library Director and in collaboration with the Technical Services coordinator, oversees Technical Services staff responsible for the acquisition, cataloging, classification, processing and maintenance of library materials.
        • Oversees public access computer services.
        • Acts as division representative for library activities within the City and community, as needed or assigned.
        • Provides excellent customer service at library service desks and through outreach opportunities.
        • Other related job duties as assigned.


    EDUCATION: Requires a level of education normally obtained with the successful completion of a Master’s degree in Library Science from an ALA accredited institution, with graduate-level coursework and professional training in public library services.


    EXPERIENCE: Two to three years supervisory experience, including a minimum of five years of progressively responsible work experience in a public library setting required. Professional training and experience in library principles, procedures and practices, including but not limited to: collection development and maintenance; confidentiality; readers’ advisory; public programming; and reference work required. Management training preferred.

    Excellent written and oral communication skills including proficiency in business English, grammar, punctuation, and spelling. Ability to facilitate highly confidential
    matters and materials with discretion. Ability to work independently as well as part of a collaborative team in completing assigned tasks and meeting deadlines.


    INTERPERSONAL SKILLS: Requires strong interpersonal and customer service skills that demonstrate a positive attitude, cultural sensitivity, and sense of humor; communication and interpersonal skills necessary to effectively communicate with fellow co-workers and library patrons of all ages; ability to facilitate public and confidential situations with tact, courtesy, and friendly attitude; team-based leadership and effective conflict resolution; ability to take direction and work effectively within a fast paced, team-based environment.


    ANALYTICAL ABILITIES: Requires independent decision making, ability to exercise good judgment, and use of critical thinking skills. Strong organizational skills and ability to meet deadlines and maintain a budget. The ability to interpret and enforce policies and procedures as well as guide and motivate staff. The ability to plan, organize and manage the workflow of assigned service area(s) as well as act as the technical resource individual in program development and evaluation activities. Requires the analytical abilities necessary to effectively prioritize work assignments; assist patrons with questions and requests for information; solve basic operational issues and suggest solutions and refinement.


    TECHNOLOGY SKILLS: Strong technology skills and ability to work with a variety of devices, software and audio-visual programs and equipment. Requires general knowledge of common workplace technologies, computer use, email, internet, and Microsoft Office/Windows. Knowledge of Envisionware PC Reservation and eCommerce, and Polaris ILS is preferred.


    WORKING CONDITIONS: Work is performed in a typical library/office environment. Frequent interruptions are possible. Requires ability speak, hear and see, with far vision at 20 feet or further and near vision at 20 inches or less. Continuous walking, standing, balancing, grasping, sitting, stooping, twisting, bending, climbing, and lifting; handling and shelving materials, including kneeling to reach floor-level shelving and reaching overhead. Pushing and pulling objects up to 80 lbs. on a wheeled cart; lifting library materials ranging from under one pound to twenty pounds. Physical condition commensurate with demands of the position. *Requires valid driver’s license and ability to drive an automobile.


    This is a full-time position open for internal and external applicants. If you are interested, you must submit an application by Friday, December 21st, 2018 at 5:00 PM. The City of Bettendorf is an Equal Opportunity Affirmative Action Employer. The City of Bettendorf complies with the American with Disabilities Act.


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